1. Introduzione
The UGOOS AM7 is a high-performance 4K Ultra HD Android TV Box designed to transform your television into a smart entertainment hub. Featuring the Android 11 operating system and powered by the Amlogic S905X4 Quad-Core Cortex-A55 CPU with Mali-G31 MP2 GPU, it delivers smooth streaming, gaming, and application performance. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.
2. Setup
2.1. Cuntenutu di u pacchettu
Prima di principià, assicuratevi chì tutti l'articuli sò presenti in u pacchettu:
- UGOOS AM7 Android TV Box
- Control remoto
- Adattatore di putenza
- Cavu HDMI
- Batterie (per u telecomandu)
2.2. Cunnessione di u vostru dispositivu
Follow these steps to connect your UGOOS AM7 TV Box:
- Cunnette si à a TV: Insert one end of the HDMI cable into the HD port (HDMI 1.4 or 2.0 compatible) on the UGOOS AM7 and the other end into an available HDMI input on your television.
- Cunnette à u putere: Inserite l'adattatore di corrente in u portu DC IN di u TV Box, dopu inserite l'adattatore in una presa murale.
- Cunnessione à a rete (opzionale):
- Cunnessione cablata: For a stable connection, connect an Ethernet cable from your router to the RJ45 1000M (Gigabit Network) port on the TV Box.
- Cunnessione wireless: The device supports 2.4G/6G WiFi. You will configure this after initial power-on.
- Inserite e batterie in u telecomandu: Open the battery compartment on the back of the remote control and insert the provided batteries, ensuring correct polarity.

This image displays the UGOOS AM7 Android TV Box, a white rectangular device with two external antennas, alongside its white remote control. The TV box features various ports on its sides, while the remote control has standard navigation buttons, volume controls, and a microphone button.
2.3. Accensione iniziale
After connecting all cables, the device should power on automatically or by pressing the power button on the remote control. Follow the on-screen instructions to complete the initial setup, including language selection, network configuration (if using Wi-Fi), and Google account login.
3. Operating Instructions
3.1. Remote Control Navigation
The included IR remote control allows you to navigate the Android interface. Key buttons include:
- Pulsante di putenza: Accende/spegne l'apparechju o u mette in standby.
- Directional Pad (D-Pad) & OK Button: Adupratu per a navigazione è a selezzione di i menù.
- Pulsante Back: Ritorna à u screnu precedente.
- Pulsante Home: Ritorna à a schermata iniziale principale.
- Pulsante di menu: Accede à i menu sensibili à u cuntestu.
- Pulsanti di volume: Ajusta u vulume di a surtita audio.
- Pulsante di microfonu: Activates voice search (if supported by the application).
3.2. Interfaccia Android 11
The UGOOS AM7 runs on Android 11, offering a user-friendly interface. The home screen typically displays frequently used apps, recommended content, and quick access to settings. You can customize the home screen by adding or removing app shortcuts.
3.3. Riproduzione multimediale
The device supports a wide range of audio and video formats and codecs, ensuring compatibility with most media files. You can play media from connected USB drives, network shares, or streaming applications.
- Supported Video Codecs: VP9 Profile-2, H.265 HEVC, H.264 AVC, H.264 MVC, MPEG-4, WMV/VC-1, AVS-P16/AVS+, MPEG-2, MPEG-1, Realvideo 8/9/10, WebM.
- Codec Audio Supportati: MP3, AAC, WMA, RM, FLAC, Ogg. Supports 7.1/5.1-channel downmixing.
- Supportatu File Formati: .mkv, .wmv, .mpg, .mpeg, .dat, .avi, .mov, .iso, .mp4, .rm, .jpg.
- Risoluzione: Supports up to 4Kx2K at 60fps output (HDCP2.2).
3.4. Installazione App
You can install applications from the Google Play Store or by sideloading APK files. Ensure that 'Unknown Sources' is enabled in the security settings if installing APKs directly.
3.5. Cunfigurazione di Rete
Per cunnette si à Internet:
- Wi-Fi: Go to Settings > Network & Internet > Wi-Fi, select your network, and enter the password.
- Ethernet: If an Ethernet cable is connected, the device should automatically obtain an IP address.
3.6. DLNA and Miracast
The UGOOS AM7 supports DLNA and Miracast protocols, allowing you to wirelessly stream content from compatible devices (like smartphones or tablets) to your TV.
4. Mantenimentu
To ensure optimal performance and longevity of your UGOOS AM7 TV Box:
- Pulizia: Aduprate un pannu dolce è asciuttu per pulisce l'apparechju. Ùn aduprate micca detergenti liquidi o aerosoli.
- Ventilazione: Ensure the device is placed in a well-ventilated area to prevent overheating. Do not block the ventilation openings.
- Actualizazioni di u software: Verificate periodicamente l'aghjurnamenti di u sistema in i paràmetri di u dispusitivu per assicurà chì avete l'ultime funzioni è patch di sicurezza.
- Spegnimentu: Quandu ùn hè micca adupratu per periodi prolungati, hè cunsigliatu di spegne u dispusitivu è di scollegallu da a presa di corrente.
5. Risoluzione di prublemi
If you encounter issues with your UGOOS AM7, refer to the following common problems and solutions:
| Prublemu | Causa Possibile | Soluzione |
|---|---|---|
| Nisuna alimentazione / L'apparechju ùn si accende micca | Power adapter not connected; Faulty power outlet; Remote control batteries low. | Ensure power adapter is securely connected and outlet is working. Replace remote control batteries. |
| Nisun signale nant'à u schermu di a TV | Incorrect HDMI input selected on TV; Loose HDMI cable connection. | Select the correct HDMI input on your TV. Check HDMI cable connections at both ends. Try a different HDMI port or cable. |
| Problemi di cunnessione Wi-Fi | Password Wi-Fi incorretta; Router troppu luntanu; Interferenza di rete. | Verify Wi-Fi password. Move device closer to router. Restart router and TV Box. |
| L'applicazioni si bloccanu o si bloccanu | Insufficient memory; App compatibility issues; Outdated software. | Close background apps. Clear app cache/data. Update the app or system software. Restart the device. |
| U cuntrollu remoto ùn risponde micca | Low batteries; Obstruction between remote and device; Remote not paired (if Bluetooth). | Replace batteries. Remove any obstructions. Ensure remote is pointed directly at the device. |
6. Specificazioni
| Feature | Detail |
|---|---|
| Nome di mudellu | Ugoos M7 (AM7) |
| Sistema upirativu | Android 11 |
| CPU | Amlogic S905X4 Quad-Core Cortex-A55 |
| GPU | Mali-G31 MP2 |
| RAM | 4 GB DDR4 |
| ROM | 32 GB |
| Connettività | 2.4G / 6G WiFi, 1000 Mbit/s LAN (Gigabit Ethernet), Bluetooth |
| Output Video | HD (1.4 and 2.0) supporting max 4K @ 60fps (HDCP2.2) |
| Output audio | SPDIF / IEC958, PCM, Stereo DAC |
| Porti USB | 1 * USB 2.0 OTG, 1 * USB 3.0 Host |
| Altre Interfacce | Luce di travagliu LED |
| Servizi Internet supportati | Google TV |
| Culore | Biancu |
| Dimensioni Packaging | 15.9 x 15.2 x 9.5 cm |
| Pesu | 790 grammi |
7. Garanzia è Support
UGOOS products are designed for reliability and performance. For warranty information, please refer to the documentation provided with your purchase or contact your retailer. For technical support, please visit the official UGOOS website or contact their customer service department. Please note that guaranteed software updates are currently unknown.