Detex manufactures life safety and security door hardware, specializing in exit alarms, panic bars, and access control systems for commercial and industrial facilities.
Detex Corporation is a world-class manufacturer of life safety and security door hardware with over a century of experience in the industry. Based in New Braunfels, Texas, the company is renowned for its rugged and reliable products designed to secure exits in retail, healthcare, educational, and industrial environments without compromising safety regulations.
The Detex product portfolio includes the iconic ECL-230 mechanical exit alarm, the Advantex architectural hardware line, and the Value Series panic hardware. They also offer a wide range of door prop alarms, tailgate detection systems, and access control accessories. Detex products are engineered for high-traffic areas, ease of installation, and durability, helping facility managers prevent loss and control unauthorized access while ensuring safe egress during emergencies.
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For most models like the EAX-300 or EAX-500, remove the cover or battery retainer to access the 9-volt battery. Disconnect the old battery and install the new one. Settings are typically retained during a battery swap.
A chirp approximately every 45 seconds, often accompanied by a flashing red LED, indicates a low battery. Replace the 9-volt battery immediately.
Close the door and turn the key counter-clockwise (CCW) to the 'ON' position. The red LED will typically blink twice to confirm the device is armed.
You can reach Detex Technical Support at 1-800-729-3839 (Option 2). Support is available Monday through Friday during business hours.
Check that the battery is fresh and properly installed, ensure the magnet is aligned correctly with the sensor, and verify that the Key Stop or cylinder cam is installed properly.