Elo E931896

EloPOS 15" Point of Sale System User Manual

Modelu: E931896

1. Produttu Finituview

The EloPOS System is a versatile point-of-sale solution designed for commercial environments. It features a 15-inch 4:3 touchscreen display, an Intel 8th generation i3 processor, and an integrated expansion hub for connecting various peripherals. This system is built for durability and continuous public use, making it suitable for traditional POS and self-service applications.

Fronte view of the EloPOS 15-inch Point of Sale System with the Elo logo on the screen.

Figura 1: Fronte view of the EloPOS System.

The system's robust design ensures reliability in demanding retail environments, providing a stable platform for your business operations.

2. Cuntenutu di u pacchettu

Verify that all items listed below are included in your EloPOS system package:

  • EloPOS System Unit
  • NA Power Cord
  • Cordone di alimentazione UE
  • Power Adapter - 180W
  • Cable RJ-45 to DB-9
  • Cable Cover Locking Screw
  • Guida d'installazione rapida (QIG)

3. Funzioni chjave

The EloPOS System is equipped with several features designed to enhance its functionality and durability:

  • Integrated Expansion Hub: The included stand features an integrated expansion hub, allowing connection of various POS peripherals such as cash drawers, printers, barcode scanners, and payment devices.
  • Windows 10 Operating System: Utilizes the reliable performance and security of Intel 8th Generation processors, integrated Trusted Platform Modules, Intel vPro, and the Windows 10 operating system.
  • Durabilità di qualità cummerciale: Features a splash-proof housing and a rugged retail-hardened design, built to withstand adverse conditions common in commercial environments.
  • Connettività USB-C: Enables easy connection of a 1302L customer-facing display, providing touch, data, and power through a single cable (second display sold separately).
  • Elo Edge Connect: Allows seamless attachment of up to four peripherals (sold separately) to the edge of the touchscreen, including fingerprint scanners, EMV readers, barcode scanners, or MSRs.

4. Setup Guide

4.1. Disimballaggio è piazzamentu

Carefully remove the EloPOS system and all components from the packaging. Place the unit on a stable, flat surface, ensuring adequate ventilation around the device.

4.2. Connecting Power

  1. Connect the 180W power adapter to the power input port on the back of the EloPOS system.
  2. Connect the appropriate power cord (NA or EU) to the power adapter.
  3. Inserite u cordone di alimentazione in una presa elettrica messa a terra.

4.3. Cunnessu Peripherals

The EloPOS system features an integrated expansion hub for connecting various peripherals. Refer to the image below for port locations.

Parte posteriore dettagliata view of the EloPOS system, highlighting the integrated expansion hub with various ports for peripheral connections.

Figura 2: Posteriore view with connection hub.

  • Porti USB: Connect USB devices such as keyboards, mice, barcode scanners, or payment terminals to the available USB 2.0 or USB 3.0 ports.
  • Portu Ethernet: Cunnette un cavu Ethernet per a cunnessione di rete.
  • Porti seriali: Use the RJ-45 to DB-9 cable for connecting serial devices if required.
  • Portu USB-C: For connecting compatible USB-C devices, including the Elo 1302L customer-facing display.

5. Operazione

5.1. Powering On / Off

To power on the system, press the power button, typically located on the side or back of the display unit. To power off, use the standard Windows shutdown procedure or press and hold the power button for a few seconds.

5.2. Utilizendu u Touchscreen

The EloPOS system features a responsive touchscreen display. Use your finger or a compatible stylus for navigation and input. Ensure the screen is clean for optimal touch performance.

6. Mantenimentu

Regular maintenance helps ensure the longevity and optimal performance of your EloPOS system:

  • Pulizia di u screnu: Aduprate un pannu morbidu, senza pelucchi dampPulitu cù un detergente per vetri senza ammonia è micca abrasivu. Ùn spruzzate micca u detergente direttamente nantu à u schermu.
  • Pulizia di u Casing: Asciugà l'esternu casing cù un dolce, damp tela. Evitate i prudutti chimichi aggressivi o i materiali abrasivi.
  • Ventilazione: Ensure that the ventilation openings on the system are not blocked to prevent overheating.
  • Actualizazioni di u software: Regularly check for and install operating system and driver updates to maintain system security and performance.

7. Risoluzione di prublemi

This section provides solutions to common issues you might encounter with your EloPOS system.

PrublemuCausa PossibileSoluzione
U sistema ùn accende micca.Power cord not connected, power adapter faulty, power outlet issue.Check power cord connections. Ensure power adapter is securely plugged in. Test the power outlet with another device.
U schermu tattile ùn risponde micca.Screen dirty, drivers not installed/corrupted, system frozen.Clean the screen. Restart the system. Check device manager for touchscreen driver status.
Peripheral (e.g., printer) not detected.Incorrect port, driver issue, peripheral not powered on.Ensure peripheral is powered on and connected to the correct port. Install or update peripheral drivers.
System runs slowly.Too many applications running, insufficient RAM, overheating.Close unnecessary applications. Check system resources. Ensure proper ventilation.

8. Specifiche tecniche

FeatureSpecificazione
Dimensione di visualizazione di u schermu permanente15 inch
Risoluzione di u screnu1024x768
Risoluzione massima di u schermu1366x768
Processore3.1 GHz core_i3 (Intel 8th Generation)
RAM4 GB DDR4
Un discu duru128 GB SSD
Coprocessore graficuIntel HD Graphics 520
Sistema upirativuWindows 10
Numero di porti USB 2.02
Numero di porti USB 3.03
U numeru di mudellu di l'articuluE931896
Pesu di l'articulu11.6 liri
Dimensioni di u produttu (LxWxH)8.71 x 14.16 x 13.37 inch
CuloreNeru
Fonte d'energiaAC
Voltage240 Volts

9. Garanzia infurmazione

The EloPOS System is backed by Elo's standard 3-year warranty. This warranty covers defects in materials and workmanship under normal use. For detailed terms and conditions, please refer to the official Elo warranty policy document or contact Elo customer support.

10. Supportu è cuntattu

For further assistance, technical support, or service inquiries, please visit the official Elo website or contact their customer support. You can find more information and resources at the Negoziu Elo nant'à Amazon.

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