Introduzione
The Cisco Headset 721 is a wireless on-ear Bluetooth headset designed for professional use, offering comfort and advanced features for communication and collaboration. This manual provides comprehensive instructions for its setup, operation, and maintenance.
Chì ci hè in u Box
Verificate chì tutti l'articuli sò presenti in u pacchettu:
- Cisco Headset 721 (Single On-Ear Headset)
- USB-A HD Bluetooth Adapter
- Stand di carica
- Cavu di carica USB-A
- Soft Protective Case
- Cuscinetti per l'arechje (preinstallati o di ricambio)
- Fascia per a testa (integrata)

Image: The Cisco Headset 721 shown alongside its soft protective case, highlighting its portability.
Istituisci
1. Charging the Headset
Before initial use, fully charge the headset. The headset has a battery life of approximately 23 hours of talk time.
- Connect the USB-A charging cable to the charging stand.
- Connect the other end of the USB-A charging cable to a powered USB port (e.g., computer, wall adapter).
- Place the headset onto the charging stand, ensuring proper alignment. The LED indicator on the headset will show charging status.
2. Connecting via Bluetooth
The headset can connect wirelessly to two devices simultaneously via Bluetooth.
- Power On: Press and hold the Power button on the headset until the LED indicator flashes.
- Modu di accumpagnamentu: With the headset powered on, press and hold the Bluetooth button until the LED indicator flashes blue and red alternately. This indicates pairing mode.
- Accoppiamentu di u dispositivu: On your device (e.g., smartphone, laptop), go to Bluetooth settings and select "Cisco Headset 721" from the list of available devices.
- Cunfirmazione: The headset LED will turn solid blue when successfully paired.
3. Connecting with USB-A HD Bluetooth Adapter
For optimal performance and integration with Cisco applications, use the provided USB-A HD Bluetooth Adapter.
- Plug the USB-A HD Bluetooth Adapter into an available USB-A port on your computer.
- The adapter will automatically attempt to pair with your Cisco Headset 721. The LED on the adapter will indicate connection status.
- Ensure your headset is in pairing mode if it does not connect automatically.

Image: The Cisco Headset 721, USB-A adapter, and charging stand arranged on a desk, illustrating a typical setup.
4. Adjusting the Microphone Boom Arm
The microphone boom arm rotates 276 degrees for optimal placement and features a flip-to-mute function.
- Position the microphone approximately two finger-widths from the corner of your mouth for clear audio.
- To mute the microphone, flip the boom arm upwards. Flip it down to unmute.
Istruzzioni di funziunamentu
Cuntrolli On-Ear
The headset features intuitive on-ear controls for managing calls and media.
- Volume su / giù: Use the dedicated volume buttons to adjust audio levels.
- Rispondi / Finisce a chjama: Press the Call button once to answer an incoming call or end an active call.
- Silenziu / Unmute: In addition to the flip-to-mute boom arm, a dedicated mute button may be present for quick toggling.
- Leghje/Pausa Media: Press the Call button once to play or pause media playback.
- Pista Next / Precedente: Use specific media control buttons if available, or double-press/triple-press the Call button (refer to specific model documentation for exact functionality).
Webex Button Integration
U dedicatu Webex button provides seamless integration with Cisco Webex applications.
- Unisci Webex riunione: Press u Webex button to quickly join an active or scheduled Webex riunione.
- Webex Control: The button may also provide quick access to other Webex-specific functions depending on the application version.

Image: A person wearing the Cisco Headset 721 while engaged in a video conference on a large display, demonstrating its use in a professional setting.
AI Voice-Activated Microphones
The headset features AI voice-activated microphones designed to minimize background noise, ensuring clear communication.
- These microphones automatically focus on your voice and suppress ambient sounds.
- No specific user action is required for this feature; it operates automatically.
Abbinamentu Multipuntu
The headset supports multipoint pairing, allowing it to be connected to two Bluetooth devices simultaneously.
- Once paired with two devices, the headset can seamlessly switch between them for calls or media.
- Per esample, you can be connected to your laptop for a video conference and your smartphone for incoming calls.
Mantenimentu
Pulizia di l'auriculare
Regular cleaning helps maintain the headset's hygiene and performance.
- Use a soft, dry, lint-free cloth to wipe the surfaces of the headset.
- Per i cuscinetti di l'arechje, asciugate delicatamente cù un pannu ligeramente d.amp cloth (water only) and allow to air dry completely before use.
- Evitate l'usu di prudutti chimichi aggressivi, solventi o materiali abrasivi.
Storage
When not in use, store the headset properly to protect it from damage.
- Use the provided soft protective case for storage and transport.
- A conserver dans un endroit frais et sec à l'abri de la lumière directe du soleil et des températures extrêmes.
Risoluzione di prublemi
Problemi cumuni è Soluzioni
| Issue | Soluzione |
|---|---|
| L'auriculare ùn s'accende micca. | Ensure the headset is fully charged. Connect it to the charging stand and check the LED indicator. |
| Ùn si pò micca accoppià cù un dispusitivu. | Ensure the headset is in pairing mode (LED flashing blue/red). Check your device's Bluetooth settings. Try restarting both the headset and the device. |
| Nisun audio o una qualità audio scarsa. | Check the volume levels on both the headset and the connected device. Ensure the headset is selected as the audio output device. Move closer to the connected device to avoid interference. |
| U microfonu ùn funziona micca. | Ensure the microphone boom arm is flipped down (unmuted). Check microphone settings on your connected device/application (e.g., Webex). |
| Webex button not responding. | Ensure the headset is properly connected to a device running the Webex application. Verify that the Webex application is up to date. |
Specificazioni
| Feature | Detail |
|---|---|
| Numero di mudellu | HS-WL-721-BUNAS-C |
| Tecnulugia di cunnessione | Wireless (Bluetooth) |
| Versione Bluetooth | 4.0 |
| Gamma Bluetooth | 10 metri |
| Posizionamentu di l'arechja | À l'orechja |
| Fattore di forma | À l'orechja |
| Controlu di u rumore | Passive Noise Cancellation, Sound Isolation |
| A vita di a batteria | 23 Ore (Tempu di Cunversazione) |
| Tipu di cuntrollu | Call Control, Button, App |
| Funzioni spiciali | Adjustable Headband, Fast Charging, Lightweight, Multipoint Pairing, Noise Isolation |
| Dispositivi compatibles | Telefoni cellulari, urdinatori fissi, laptop, tablette |
| Pesu di l'articulu | 0.12 kilogrammi (4.2 ounces) |
| Materiale | Aluminum, Stainless Steel, Leather or Faux Leather, Memory Foam |
| Cumpunenti inclusi | Cable, Charging Station, Ear Cushions, Headband, Protective Case |
Garanzia è Supportu
The Cisco Headset 721 comes with a Two-Year Limited Liability Warranty, ensuring peace of mind regarding manufacturing defects and performance issues.
For technical support, warranty claims, or further assistance, please visit the official Cisco support website or contact your Cisco product provider. Ensure you have your product model number (HS-WL-721-BUNAS-C) and proof of purchase available.
Piani di prutezzione opzionali
Additional protection plans may be available for extended coverage:
- Pianu di prutezzione di 2 anni: Estende a copertura per 24 mesi.
- Pianu di prutezzione di 3 anni: Estende a copertura per 36 mesi.
- Prutezzione cumpleta: Un pianu mensile chì copre l'acquisti passati è futuri ammissibili.
Please refer to the terms and conditions of these plans for full details.